Non-fault Accident Management

There is no need to use your own insurer after a non-fault accident. In fact, there are many reasons to use an independent accident management company..

Call Us: 0800 043 9943

Benefits of a specialist accident management company

We know it is often better to use an accident management company rather than your own insurer.

£0 Excess

Even if you are the non-fault driver, your insurer will usually ask you to pay an excess. We will not.

Like for like hire car

You will be provided with a like-for-like hire car. We can deliver a hire car to you on the same day of your accident, if your vehicle is unroadworthy.

Manufacturer approved repairs

Our repair partners are approved by all the major vehicle manufacturers. This means you can be rest assured your vehicle will be repaired in the same way and to the same standard your own vehicle manufacturer would.

Guaranteed repairs

We are so confident in the quality of our vehicle repairs, we guarantee them for three years.

Our process

This is how we help you after a non-fault accident

  • Report your acident to us

    Call us on 0800 443 9943 when you have had an accident that was not your fault.

  • Accident details

    We take the specific details of your accident to establish the cause of the accident and other information to process your claim.

  • Our partners

    We will refer you to one our panel of specialist accident management companies in order for them to provide you with the services listed above.

  • Recovery

    If your vehicle needs recovering from the roadside our partners will deploy a recovery vehicle immediately.

  • Hire vehicle

    If your vehicle is not roadworthy we will arrange for a hire vehicle to be delivered at a time and place convenient to you.

  • Vehicle assessment

    Your vehicle will be assessed by an expet vehicle engineer to determine if the vehicle can be repaired and if so what repairs are required.

  • Vehicle repair

    Your vehicle will be repaired by a manufacturer approved repairer closest to your home.

Frequently Asked Questions

Here are the answers to the most common questions we are asked. If you have a different question, please email ot call us.

Email Your Question
Are you an insurance company?

No, we are a marketing company that helps promote accident management services to people who need them.

Will I have to pay an excess?

No, an excess is something your insurer charges you. We are not your insurer..

Will my insurer cancel my policy if I use you?

We can never speak on behalf of another company and what they may or may not do. However, we have never known it to happen. Plus, you are free to use whatever company you wish to manage your accident.

Can I keep my hire car until my vehicle is repaired or I receive a payout?

Absolutely, you can keep your hire vehicle for up to 5 days after you receive a payout to replace your vehicle or up to the day your vehicle is repaired.